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Oferta de empleo: Technical Support | USA? fast growing startup? for Property Managers | ? LATAM? | :Prometeo SolucionesLa descripción del trabajo.:Oferta de trabajo: technical support | usa? fast growing startup? for property managers | ? latam? | 100% remote ??Prometeo SolucionesRemoto Teletrabajo experiencia 0 años Administración Internet Telecomunicaciones temporal jornada completa salario 1 USD no especificado publicado hace 37 minutos The troubleshooter needs extensive customer service experience and the ability to solve problems with minimum information. They are the first level to receive emergency maintenance requests. Their main role is to review and follow-up with customers in order to de-escalate the emergency or source a vendor that can address the problem. They can interact with customers via email, phone, video calls, text messages, and other communication channels. Requirements?: - English proficiency - Previous experience in troubleshooting issues (i.e., hardware and software) - Previous experience in customer service/technical support. - Proven examples: Communication is direct and to the point; they are able to communicate action steps clearly; excellent problem solving; thinks quickly on their feet It will be a plus if... - Experience in the property management area. - Customer service experience. Apply here: (use el botón) enviar mi candidatura díselo a un amigo valoración
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